Best Practice
October 2024
Message from Keith Strachan, General Manager
The past year has brought about significant challenges for our industries to navigate. Rising inflation and fluctuating interest rates have tested the resilience of healthcare providers and businesses alike. Yet, amid these dynamic times, BOQ Specialist have remained steadfast in our commitment to support you, our valued clients.
Our focus has been on strengthening relationships and truly understanding the unique challenges you face in your practices. This year, our dedicated relationship managers have gone above and beyond, providing personalised support and ensuring you have quick access to the resources you need most. We believe that effective communication and tailored assistance are crucial to navigating these turbulent waters together.
In addition to enhancing our service approach, we have invested significantly in advancing our technology and digital banking platforms. These improvements will help you access our banking services more efficiently, allowing you to focus more on what you do best – caring for your patients and community.
This edition of Best Practice is shining a light on innovation across our medical, dental, and veterinary industries. We’re talking to professionals just like you, who are embracing change and paving the way forward with cutting edge technology, work practices, and patient care. Whether intentional or not, they are designing your industry’s future norm.
We hope these stories will motivate you and spark new ideas for your own journey.
Thank you for being a part of the BOQ Specialist community. We look forward to continuing to support you in the ever-evolving healthcare landscape.
Keith Strachan
General Manager, BOQ Specialist
A new breed of wellbeing.
When Dr Sam Jones had a bold vision for a state-of-the-art veterinary practice, he turned to BOQ Specialist to make his dream a reality.
Clarity over matters of the heart.
Substantially clearer images with vastly less radiation. For radiologist Dr Conor Murray, these two advantages meant embracing revolutionary photon-counting CT technology was a no-brainer.
Empowering women’s health and dismantling stigma.
For GP obstetricians Dr Ben Wade and Dr Sarah Wade, treatments for common women’s health issues offer more than physical benefits, helping to break down stigma and improve mental health.
A clear vision.
Rad X is Hobart’s newest radiology practice and Tasmania’s only independent radiology provider. Find out how its co-founders stand out from their competitors and put their patients first.
The future of fertility.
In vitro fertilisation (IVF) methods have advanced dramatically since they first emerged almost 50 years ago. Here’s how one Perth fertility clinic is using the latest technology to improve success rates – and the IVF journey – for patients.
A sight for success.
Having long set her sights on starting a practice, ophthalmologist Dr Aanchal Gupta was never going to let a few obstacles prevent her from realising her dream.
Game-changing tech trends in the dental industry.
From 3D printing to artificial intelligence, these tech advancements are helping dentists put patients’ needs first.